RETURN & EXCHANGE POLICY

15-Day Return Policy:
We want you to be completely satisfied with your purchase. If you are not happy with your order, you may return it within 15 days of receiving it for a refund or exchange.

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Eligibility for Returns:
To be eligible for a return, items must be unused, in the same condition as received, and in the original packaging. Items that show signs of use or damage may not be eligible for a refund.

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Return Process:
To initiate a return, please contact our customer service team at info@adorable.com.cy with your order number and details about the item you wish to return. Our team will guide you through the return process.

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Return Shipping:
Customers are responsible for return shipping costs unless the return is due to a mistake on our part or a defective product. We recommend using a trackable shipping service to ensure the safe return of your items.

 

Refund Process:
Refunds will be issued to the original payment method once we receive and inspect the returned items. Please allow 5-7 business days for the refund to be processed.

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If you have any questions or concerns about our shipping and return policy, please contact our customer service team at info@adorable.com.cy.

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Thank you for choosing ADORABLE for your baby and kid essentials! We appreciate your business.